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Entrance Changes at Palo Alto County Health System Begin August 17

By Staff | Aug 11, 2015

NEW TEMPORARY ENTRANCE -- Monday, Aug. 17, the temporary Family Practice Clinic entrance will close and all hospital and clinic patients are asked to enter the building through the hospital's temporary entrance on the west side of the main canopy. A new private registration area for both hospital and clinic patients will be open as the new electronic health record system begins. --submitted photo

Beginning Monday, Aug. 17, Family Practice Clinic will close its temporary entrance which has been used for the last month. All clinic patients will now enter through the temporary hospital entrance. This entrance is located to the west of Palo Alto County Health System’s main entrance which is closed due to construction. All hospital and clinic patients, with the exception of same day surgery patients, entering Palo Alto County Health System (PACHS) will enter the building through this temporary “hospital door” on the west side of the main entrance. Same Day Surgery patients will continue to enter the same day surgery door #20.

Palo Alto County Health System’s new electronic health record system streamlines patient registration allowing hospital and clinic patients to register on the same program.

Preparing for this process, and to increase privacy for patients, PACHS has been redesigning the registration area, moving it to the main lobby of the hospital. A welcome desk and private registration rooms for both hospital and clinic will be located in this area.

On Monday, Aug. 17, the new electronic health record begins and the registration area will be open. All clinic and hospital patients will register in the new area.

“We still have some work to do on the terrazzo floors in the main lobby so the main door of the hospital will not be open as we begin registration in the new location”, commented Desiree Einsweiler, Administrator at PACHS.

“During this transition time, we will have volunteers inside and outside the hospital to assist patients to registration,” she added. “We appreciate all the volunteers that have helped us during this construction. We also thank everyone for their patience during this construction process. We believe the end result of all this construction and the installation of the new electronic health record will be a great benefit to our patients.”